About Us

Welcome to The AURA COMMUNICATION

Who Are We

We are services experts with a starter spirit. We established our business in 2012 in Cairo-Egypt, with more than 800 employees delivering the ultimate customer experience.

Our business strategy is to present service excellence in every aspect of the business supporting a long-term client relationship.

Our Vision

Deliver exceptional experiences with every single interaction creating lifelong Clients , Employees & Partners that not only stay with Aura but will be our ambassadors to recommend our business.

What We Do

We provide a wide range of Business Process Outsourcing BPO services, such as call center, inbound, outbound, back office services… all customized to our clients’ needs.
We specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care, sales, marketing and technical support.

Our Values

01.

Teamwork

02.

Innovation

03.

Results Focus

04.

Commitment

05.

Trust & Integrity

06.

Recognition

A Word from the CEO

We have earned the trust and respect of our customers for one simple reason—we have great people. They are experts in their fields. They bring a strong service ethos to everything they do. They take pride and ownership in the jobs they do. We bring passion, pride and experience together.

One of our objectives: to ensure our clients mission objectives are achieved with the highest level of capability and assurance, and at the lowest possible cost. Aura clients come to us with confidence that we have the expertise to take service delivery to the next level of performance & wit high customer satisfaction.

Aura’s corporate culture is defined by a simple set of corporate values that define how we operate every single day Trust, Care, Innovation, and Pride. They reflect how we interact with our clients, our colleagues, and our communities. We hold each other accountable for creating a company we can all be proud to work at.

لخّص جون جرجس، الرئيس التنفيذي لشركة “أورا” لخدمات التعهيد سر نجاح شركته ونموها بالشراكة مع ماريان فيكتور المدير العام لها خلال فترة وجيزة في الاهتمام بطريقة العمل وآليته وكذلك الاهتمام باختيار فريق العمل بعناية

.فى حواره مع نشرة “تعهيد” تحدّث رئيس الشركة عن خططه ومستهدفاته ورؤيته لصناعة التعهيد بشكل عام

….لمزيد من التفاصيل برجاء الضغط علي الرابط

https://ta3heed.com/ceo-of-ora/